Job Description
1.To execute and support operation and maintenance activities required to assure network avail- ability of region within agreed SLA and KPI 2.To resolve and follow up eMS (Le. subscriber's complaint) to assure the highest level of cus- tomer satisfaction. 3.To execute physical fault maintenance (PFM/PM) of radio & transport NE proactively. 4. To resolve and follow up fault and quality TT (Trouble Ticket) as per SoP. 5. To execute PAT of newly installed NE under region. 6. To check, execute & assure physical parameter of BTS during PM/site visit. 7. To manage and assure vendor's support achieving regional KPI & business objectives. 8. To assure spare movement for fault recovery and keep documentation. 9. To ensure BTS site’s indoor and outdoor equipment clean and as per standard. 10. To support operational activities under various project in region.
Job Responsibilities
• Ownership: complete ownership to maintain network efficiently • Common sense: Approaches problems also using common sense •Perspective: Is able to get a perspective for solutions & can get an overview of the whole without losing himself in details. • Relationships: Can initiate and maintain relationships within RO.